Behavioral Health Credentialing Services

Credentialing Support for Behavioral Health Providers and Organizations

Behavioral health professionals and organizations may need to satisfy provider-specific credentialing and insurance payer enrollment requirements before participating with applicable health plans and healthcare programs.

Intelix Credentialing provides administrative support for behavioral health credentialing and payer enrollment. We help organize provider and practice information, prepare applicable enrollment materials, coordinate supporting documentation, and manage payer follow-up.

Requirements vary by payer, provider type, license, organization, state, and program.

What We Help Coordinate

✓ Provider and practice information
✓ Credentialing application preparation
✓ Supporting-document coordination
✓ Commercial payer enrollment
✓ Government enrollment support when applicable
✓ Payer follow-up and recredentialing support
Who We Support

Behavioral Health Providers We Support

Intelix Credentialing supports credentialing and applicable payer enrollment requirements across a range of behavioral health provider and organizational types.

Psychiatrists
Psychiatric Nurse Practitioners
Psychologists
Social Workers
Counselors
Board Certified Behavior Analysts (BCBAs)
Behavioral Health Facilities
Other Applicable Provider Types
Please note: This is not an exhaustive list. Credentialing and enrollment requirements vary by provider type, professional license, organization, state, payer, and applicable program.
Enrollment Support

Behavioral Health Insurance Credentialing & Payer Enrollment

Behavioral health networks can have provider-type and payer-specific credentialing and enrollment requirements.

Depending on the applicable provider and payer, Intelix Credentialing can support information and document collection, application preparation, commercial payer enrollment, CAQH support, Medicare enrollment when applicable, Medicaid enrollment when applicable, demographic updates, payer follow-up, and recredentialing support.

Medicare Enrollment Eligibility

Medicare Enrollment Depends on the Applicable Provider Category

Medicare enrollment eligibility depends on the applicable provider or supplier category and current CMS requirements. Eligible categories may include physicians, nurse practitioners, clinical psychologists, clinical social workers, marriage and family therapists, and mental health counselors who meet applicable requirements, among others.

Because eligibility varies by provider type and program requirements, Medicare enrollment support is provided when applicable. Eligibility should not be assumed for every behavioral health provider, counselor type, BCBA, program, or facility.

Behavioral Health Programs

IOP and PHP Insurance Credentialing

Intelix Credentialing can support applicable credentialing and payer enrollment requirements for behavioral health organizations and programs, including Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) credentialing needs where applicable. Requirements may vary based on the organization, program structure, state, payer, and applicable participation standards.

IOP

Intensive Outpatient Program Credentialing

Intelix Credentialing can provide administrative support for applicable IOP credentialing and payer enrollment requirements based on the program structure, state, payer, and applicable participation standards.

PHP

Partial Hospitalization Program Credentialing

Intelix Credentialing can provide administrative support for applicable PHP credentialing and payer enrollment requirements based on the program structure, state, payer, and applicable participation standards.

Our Process

Our Behavioral Health Credentialing Process

1

Review

We review available provider or organizational information, requested payer participation, and existing documentation.

2

Prepare

Applicable information, profiles, and supporting documentation are organized according to payer requirements.

3

Submit

Credentialing or enrollment materials are submitted through the applicable payer-designated process based on the agreed service scope.

4

Track & Follow Up

We monitor available status information and coordinate outstanding payer requests.

Different Structures, Different Requirements

Individual Providers and Behavioral Health Facilities

Credentialing requirements for an independently practicing behavioral health professional may differ from requirements that apply to a group, clinic, program, or facility.

Intelix Credentialing approaches each request based on the applicable provider or organizational structure rather than assuming that one enrollment process applies to all behavioral health clients.

Frequently Asked Questions

Common Behavioral Health Credentialing Questions

What types of behavioral health providers can Intelix Credentialing support? +
Intelix Credentialing supports a range of behavioral health professionals and organizations, including psychiatrists, psychiatric nurse practitioners, psychologists, social workers, counselors, BCBAs, facilities, and other applicable provider types.
Does every behavioral health provider use CAQH? +
No. CAQH is used by many health plans, but requirements vary.
Does every behavioral health provider qualify for Medicare enrollment? +
No. Medicare enrollment eligibility depends on the provider or supplier category and applicable CMS requirements.
Does Intelix Credentialing guarantee approval? +
No. Final participation and enrollment decisions remain with the applicable payer or organization.
Ready to Get Started?

Get Support With Behavioral Health Credentialing

Whether you are an individual behavioral health professional, group practice, program, or facility, Intelix Credentialing can help coordinate applicable credentialing and payer enrollment requirements.

Get Started With Behavioral Health Credentialing